Refund a payment
Refund money to the card the customer presents, with a Payment request of type Refund.
Refunds are optional. Build them if your merchants need them.
Requirements
| Requirement | Description |
|---|---|
| Integration | Local integration or Cloud integration |
| Before you start | Your ECR is connected and logged in. See Connect your ECR |
| Message | Payment with PaymentType = Refund |
Make a refund request
Send a Payment request with PaymentType = Refund. The customer taps or inserts the card that should receive the money.
- Refunds aren't linked to the original payment. The merchant decides the amount. It is normally the same as or less than the original payment, but it can be higher.
- The issuer can decline a refund based on its own rules, for example the amount, the time since the purchase or the merchant ID. Aera can't control this.
See the Refund section on Payment. The result is handled as in Handle the result.
To undo the last completed transaction instead, see Reverse a payment.
Updated 14 days ago
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