Go live

Set up terminals and stores · step 4 of 4

Your account, your stores and your ECR provider's integration come together here. Start with one pilot store, check that everything works, including the first payout, then go live in the other stores.

Before you go live

Check that everything is in place before the first store:

• Each merchant's acquiring agreement is approved. See Apply for acquiring agreements.
• Aera has approved the integration. See Test and get approved.
• The ECR release with the Aera integration is installed in the store. See Prepare your release.
• Store firewalls let terminals reach the production addresses in Network requirements.
• The terminals are installed and activated. See 3. Install terminals.

Go live in each store

• Your ECR provider is ready to help in the first store, and checks the result of the first live payment in your ECR and in the AIC log.
• Share Operate terminals with store managers.
• Go through Security checks and cleaning with staff.
• Make a live payment with a real card in each store, and a refund if your ECR supports refunds.
• Follow terminal status in the Aera portal (planned). See Terminal health in the portal.
• Tell Aera promptly if anything goes wrong. See Get support.

Check payouts and reports

After the first live payments:

• Check that the money reaches the right bank account. Payouts always go to the legal owner. See What belongs where.
• Choose who receives which reports. See Report administration.
• Learn to read the Settlement report and the Payout report.