Generate receipts

When you make a payment from your ECR, the payment response normally includes receipt data (PaymentReceipt). Use it for the receipt you print, show or email to the customer.

Card schemes have strict rules for what a receipt must show. The rules differ by scheme and country, and can change. Aera's receipts are certified as compliant by the schemes we support. Schemes sometimes visit stores to check receipts.

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Print receipts as they are

Use Aera's receipt data without changes. If you change it, or check values against a fixed list, you are responsible for meeting scheme rules at all times.

Don't parse the receipt text. It can change between software versions.

All receipt text must comply with payment industry standards (PCI DSS, EMV and local rules).

Customisation may be possible, depending on merchant preferences and regional rules.

With DCC (paying in the card's own currency), the receipt text includes the information the rules require. See Payment.

Standalone terminals print compliant receipts automatically. See Standalone (no integration).

Receipt types

`DocumentQualifier`	Use
`CustomerReceipt`	Receipt for the customer
`MerchantReceipt`	Receipt for the merchant
`CashierReceipt`	Named in the reversal response. See Reversal

Print the receipt for whichever DocumentQualifier you receive.

The content depends on the transaction type, the result (for example approved or declined), the verification method (CVM), the card's country, the store's country and the payment method.

What's on a receipt

Content	Example
Date and time (local)	`YYYY-MM-DD HH:MM`
Aera merchant ID	`Aera/MID xxxxxx`
Transaction ID	A number
Aera terminal ID	`TID: AT12345`
Payment method	`CONTACT` / `CONTACTLESS`
Card brand	Visa, Amex
Masked card number	`xxxxxxxx******xxxx-xx`
Application ID (the scheme product)	`AID: A0000000000000`
Terminal verification result	`TVR: 0000000000`
Verification method (CVM)	Offline PIN / Online PIN / No CVM
Reference (system trace audit number – authorisation code)	`Ref: xxxxxx-xxxxx`
Transaction type	`PURCHASE` / `REFUND`
Total amount debited or credited	`Total amount: €0,00`
Acquirer response code	`ARC: YX`
Response message for the final result	`000 Approved`

Languages

Receipt text is in the language set in the terminal configuration, or in the card's language when Aera supports it. Terminal languages: English, French, Dutch, German and Norwegian.

Text	English	Dutch	French	German	Norwegian
Transaction type	PURCHASE / REFUND	KOOP / TERUGBETALING	ACHAT / REMBOURSEMENT	KAUF / ERSTATTUNG	KJØP / RETUR
Total amount	Total amount	Totaal bedrag	Montant total	Gesamtbetrag	Total beløp
Response message	000 Approved	000 Akkoord	000 Approuvé	000 Akzeptiert	000 Godkjent

Response codes and messages

The last line of the customer receipt shows the response code and message for the final result, for example 000 Approved or 314 Aborted by customer. For all codes, see Response codes.

Receipt examples

The examples are in English.

Approved contact payment (chip and PIN)

2025-03-27 15:20
AERA/MIDTPMER1
TID: AT39531
  CONTACT
  Bancontact
47965899****9917-01
AID: A0000001761010
TVR: 0000008000
CVM: Offline PIN
Ref: 1014-01LvSV
  PURCHASE
Total amount: EUR 5,00
ARC: 00
000 Approved

Approved contactless payment, below the CVM limit (no PIN)

2025-03-27 15:21
AERA/MIDTPMER1
TID: AT39531
  CONTACTLESS
  Bancontact
47965899****9917-01
AID: A0000001761010
TVR: 0000008001
CVM: No CVM
Ref: 1015-mMxtIS
  PURCHASE
Total amount: EUR 34,00
000 Approved

Approved contactless payment, above the CVM limit (PIN)

2025-03-27 15:23
AERA/MIDTPMER1
TID: AT39531
  CONTACTLESS
  Bancontact
47965899****9917-01
AID: A0000001761010
TVR: 0000048001
CVM: Online PIN
Ref: 1016-jhJwdv
  PURCHASE
Total amount: EUR 65,00
000 Approved

Refund

2025-03-27 15:25
AERA/MIDTPMER1
TID: AT39531
  CONTACT
  Bancontact
47965899****9917-01
AID: A0000001761010
TVR: 0000880000
CVM: No CVM
Ref: 1017-jxSvTS
  REFUND
Total amount: EUR 54,00
000 Approved

Aborted (cancelled by the customer or merchant, or timed out)

2025-03-27 15:28
/M123456
TID: AT39531
  CONTACT
  Bancontact
47965899****9917-01
AID: A0000001761010
TVR: 0000880000
CVM: Offline PIN
Ref: 1019-
  PURCHASE
Total amount: EUR 1,00
314 Aborted by customer

Offline payment

An offline receipt includes an offline approval message, the card details (masked card number and card brand) and any extra compliance messages, for example "Pending authorization".